VCA Dover Animal Hospital

VCA Dover Animal Hospital is a veterinary clinic in Dover, Delaware, serving dogs and cats. Recent reviews indicate the clinic offers veterinary appointments as well as grooming. Public details here do not list opening hours or emergency or out-of-hours availability.

Services

•Veterinary care for dogs
•Veterinary care for cats
•Grooming services are mentioned in recent reviews
•Emergency or out-of-hours service is not specified

Pricing

No published pricing information is available; a recent review described the clinic as above average in price.

People

Recent reviews mention groomers Anba and Shari. No veterinarians are named in the recent review sample.

Reviews

Google reviews show a 4.3/5 rating from 454 reviews. Recent written feedback is mixed: some comments describe friendly, professional, and helpful staff, while others report problems with front-desk handling of a late arrival, several concerns about grooming quality and communication, and one complaint about a cat eye visit that the owner felt did not resolve the problem.

Reviews for VCA Dover Animal Hospital

Note: Showing the 5 most recent Google reviews out of 454 we track in total. Recent reviews may not be representative of overall sentiment.

carol symes

1 week ago

Friendly, professional, helpful staff. Top of the price chain.

Dustin Downen

1 month ago

I wish I could put a zero star. Had an appointment at 4 with them that I was running late to so I called them at 3:50 and said I would be 5 minutes late due to an accident on the road they say it would be fine. Got there and they said I would have to reschedule due to not being there on time. I told them I called and said I would be 5 minutes late and the lady at the desk made a snarky comment about me being 10 minutes late not 5. That is terrible customer service and a horrible business mindset.

Peggy Scarbro

2 months ago

Unfortunately i have to change my review. While i haven't had any issues with the medical side i have had two bad interactions with the grooming dept. My dog has been going to VCA for grooming dor the past 3 years. The groom tech was Anba and she was amazing. Unfortunately Anna left to better her career. The new groom tech is Shari and with all due respect has no business being a groomer. The first incedent wirh her was not to bad however my dog was shedding terribly for a week after. Never had this issue before. This past monday 3/16/26 i dropped my dog off to be groomed to the same tech. I was called back wirhin an hour saying she could not finish my dogs grooming. She said he was trying to bite her and was very reactive to her. She said the only way she could finish him and groom him in the future would be to drug him. Not one time in the 3 years of Anna grooming him did she ever say anything like this. While i still intend to stay for now for my dogs medical care, i absolutely will not be returning for any grooming. So I had to call around to find another groomer only to hear that orhers have left due to the grooming tech. Sounds to me like some things need addressing ASAP and some staff changes should be made. Original review from 2021 I wouldn't take my dog(s) anywhere else. These people have done nothing but treat us respectfully, love and truly care for our dogs. I highly recommend VCA to anyone who is looking for an honost, caring and loving Vet.

Elisa G

2 months ago

Very disappointed with the new groomer, we have been a loyal customer with the Vet and the groomer since we got our Golden Retriever puppy. She is an old lady now and we never had any issues with getting her groomed here. On Friday 3/6/2026 she came in for a bath and grooming, when we made the appointment they knew she was an older dog. When she was dropped off the groomer took her then calls to tell us that she is unable to bathe and groom her because she is too old and cant stand on her own...that was incorrect since she is able to stand. Then she said that she had knots so my boyfriend told her ok you can cut the knots and shave those areas which was the neck and legs, we assumed since she is a groomer she would shave the areas and even everything out nicely. He specifically told her to trim a little bit off the tail hair but not too much. She wasn't very nice. But after the office manager spoke with her she came back and took our dog. When we came back to pick her up this lady had butchered our dog she shaved her all the way down to almost her skin and her tail was completely shave very unnecessary and sloppy. I believe she did this maliciously, since we dropped Allie our Golden Retriever off she looked like she didn't want to take the time and groom our dog. This was very unprofessional and sad because our Dog is family to us and to have someone do that to her is very upsetting. I know no actions will be taken toward the groomer but this speaks about her character and how malicious she was. Just shows you how mean people can be. Please do better this is not how animals and loyal customers should be treated.

Jenne Tomlinson

4 months ago

I brought my cat kitty here last week for her third eyelid showing. I explained she had no sneezing, coughing, or unusual behavior. They gave me eyedrops and sent me home to administer 2x a day. Did not get better. Went to another vet for them to tell me she has Haws Syndrome and gave me medication to help, her third eyelid went away in 2 days, other vet clinic told me the eyedrops given by VCA weren’t doing anything for her and to throw them away. Very upset this happened. Waste of $200 visit